If You Were a Client of Alexandra Lozano (Alejandra) Immigration Law — We Can Help

Reading the news about the lawsuit? Waiting for your file? Worried your case is stuck? This page is a plain-language guide to what the closure and the pending civil action mean for YOUR immigration case — and what you can do this week. Case reviews with a Novo Legal attorney are offered in Spanish (English available), in person or by video.

CALL US IN SPANISH — (888) 746-5245

Independent immigration law firm — not affiliated with Alexandra Lozano Immigration Law, La Luz del Camino Legal, or "Luz Legal", and not a party to the pending federal civil litigation.

En español: guía para ex clientes de Alexandra (Alejandra) Lozano.

By Aaron Elinoff, Managing Partner, Novo Legal Group.

If your case is stuck: what to do this week

The firm’s own June 10, 2026 closure notice advises clients to consult a new immigration attorney without delay. Whether or not you decide to talk to Novo Legal, five things are worth doing this week if you were a Lozano / Luz Legal client:

1. Update your USCIS address at Form AR-11 (online, no filing fee). The firm’s notice says it will forward USCIS mail for only 30 days from June 10, 2026 — through approximately July 10. After that, USCIS notices sent to the firm may not reach you.
2. If you have an immigration court hearing, also file Form EOIR-33 with the court handling your case. AR-11 does not update the court.
3. Check your own case status at myUSCIS using your A-number and online account.
4. Watch for your file — the firm’s notice states it will email every client a link to an electronic copy, with a stated goal of 60 days. If it does not arrive, three routes to request it are described in the “How do I get a copy of my file?” section below.
5. Consider a case review with a new attorney, in your own time. A case review is a conversation with an attorney — not a signing appointment — that tells you where your file stands and what needs to happen next. Novo Legal offers one; other firms do too; the decision is yours.

If you want to talk to Novo Legal about a case review, our Spanish-language intake line is (888) 746-5245, or scroll to the intake form below.

What happened to Alexandra Lozano and Luz Legal?

Short version. On May 26, 2026, the Washington State Bar Association accepted Alexandra (Alejandra) Lozano’s permanent resignation in lieu of discipline. On June 10, 2026, the firm — Alexandra Lozano Immigration Law, PLLC (also La Luz del Camino Legal, PLLC / “Luz Legal”) — announced it is closing and directs clients to consult a new immigration attorney. If you were a client, your immigration case still exists, but your prior attorney can no longer represent you and USCIS mail sent to the firm will stop reaching you after roughly July 10, 2026. The rest of this section covers the underlying facts; the “case still active” section below covers what to do about it.

If you or a member of your family was a client of Alexandra Lozano (also written Alejandra across many Spanish-language publications and social media) Immigration Law, PLLC — the firm that also operates as La Luz del Camino Legal, PLLC and runs consumer-facing advertising under the brand "Luz Legal" at luzlegal.com — and you are unsure where your immigration case stands, you are not alone. Thousands of former clients are looking for answers — in plain language, in Spanish (English available), and without paying again for information they already paid for once.

This section summarizes publicly reported information. Every statement below is attributable to the Washington State Bar Association (WSBA), to filings in pending federal civil litigation, or to mainstream press citing those sources. The defendants are presumed to deny all allegations. No court has made findings in this matter.

According to The Seattle Times and KING 5, on May 26, 2026, the Washington State Bar Association accepted Alexandra (Alejandra) Lozano's permanent resignation in lieu of discipline. A WSBA spokesperson, Sara Niegowski, stated, as reported by the press, that "a lawyer who has resigned in lieu of discipline will never be eligible to apply for admission or readmission to the practice of law in Washington state," and that the disposition "carries consequences more severe than a standard disbarment."

A federal civil lawsuit filed in the U.S. District Court for the Western District of Washington on May 11, 2026, alleges legal malpractice, breach of fiduciary duty, violations of the Washington Consumer Protection Act, civil conspiracy, and civil racketeering against the firm and other named entities. The plaintiffs' allegations include, according to the WSBA's published statement as reported by The Seattle Times, that the firm "filed green card applications regardless of whether clients were eligible" and that non-attorney staff used "scripted sales pitches" promising "100% protection" from immigration authorities. These are allegations, not judicial findings, and the firm and its principals are presumed to deny them.

According to press reporting, the firm rebranded: Alexandra Lozano Immigration Law, PLLC now operates as La Luz del Camino Legal, PLLC, and runs consumer-facing advertising under the brand "Luz Legal" at luzlegal.com. Per WSBA figures reported by press, the firm has approximately 35,000 current clients and approximately 54,000 pending USCIS petitions carrying Lozano's signature. On June 10, 2026, the firm announced in a notice published on its website that it had closed and would stop providing legal representation services. Ms. Lozano's resignation is permanent: according to WSBA spokesperson Sara Niegowski, as reported by The Seattle Times, she cannot practice law in any state or be affiliated with the firm she founded, and the WSBA told KING 5 that she is no longer authorized to appear before federal tribunals, including the immigration courts, because attorneys in federal immigration proceedings must hold a state law license in good standing.

In Spanish-language media and on social media, she has also been referred to as "the miracle lawyer" (la abogada de los milagros) — a label used by journalists and commentators (El País, Telemundo, NBC, Latino Herald, among others) to refer to Alexandra Lozano, not an official title and not a brand claim by the attorney or the firm. If you arrived at this page searching that term, you are in the right place.

We are an independent immigration law firm. We are not affiliated with Alexandra Lozano Immigration Law, La Luz del Camino Legal, or "Luz Legal." We are not part of the federal civil lawsuit against Alexandra Lozano Immigration Law, La Luz del Camino Legal, or related entities named in that lawsuit. Our role is straightforward: review your case with you, explain in plain language what we see, and let you decide what to do next.

Is there a lawsuit against Alexandra Lozano?

Yes. According to reporting by The Seattle Times, CNN, and KING 5, two federal civil actions were filed against Alexandra Lozano and related entities in the U.S. District Court for the Western District of Washington in 2026. The first, filed in early May 2026 on behalf of nine former clients, alleges legal malpractice, breach of contract, breach of fiduciary duty, violation of Washington's Consumer Protection Act, and civil racketeering and conspiracy claims. A second case, filed in late June, seeks certification as a nationwide class action on behalf of former clients who hired the firm for humanitarian relief (VAWA, T-visa, U-visa). The plaintiffs' attorneys also allege that clients' digital signatures were used on immigration applications without their knowledge. These are allegations: no court has adjudicated the merits, and Alexandra Lozano has denied wrongdoing, per CNN.

Separately, USCIS publicly confirmed on June 26, 2026 that the Board of Immigration Appeals (BIA) suspended Lozano from practice before USCIS, the Immigration Courts, and the Board itself, effective June 18, 2026. The Washington State Bar Association (WSBA) reports that Lozano's resignation from the bar in lieu of discipline is permanent and effective upon the filing of the resignation document.

Novo Legal Group is not a party to either lawsuit, and we are not connected to the plaintiffs’ intake website mentioned in the coverage. Whether the civil actions succeed or not, and whether or not you decide to be part of one, your immigration case has its own timeline — the RFEs, hearings, and notices from USCIS or the court do not wait for the civil docket. That is what a case review is for: to look at where your file stands right now and what needs to happen next, independent of the litigation. Our bilingual line is (888) 746-5245, or scroll to the intake form.

Is my immigration case still active?

Yes — your personal immigration case and the disciplinary matter involving your prior attorney are two different things. Your USCIS application, your immigration court case, or your pending humanitarian request (VAWA self-petition, T-visa, or U-visa) is still yours and is still subject to its own deadlines. What changes is who represents you and where your mail goes.

Three things people in this situation are commonly advised to do soon, before speaking with any new attorney:

• Check the current status of your case at myUSCIS using your A-number and your online account. What USCIS shows is what is officially on record.
• If you have a hearing scheduled in immigration court, confirm the date and location at the EOIR Automated Case Information system (acis.eoir.justice.gov or 1-800-898-7180). A missed hearing is one of the most serious harms an immigration case can suffer.
• Update your address with USCIS immediately using Form AR-11 online. The firm announced it will forward USCIS mail for only 30 days from June 10, 2026 — through approximately July 10. If your case is in immigration court, also file Form EOIR-33 with the court handling your case.

Was your case at an Alexandra Lozano office in another city?

Yes — we can help. The prior firm operated offices in thirteen states before the June 10, 2026 closure. Immigration law is federal. An attorney licensed in any state may represent immigration clients before USCIS, the Immigration Courts, and the Board of Immigration Appeals (BIA) from anywhere in the country. Aaron Elinoff is admitted in Colorado (#46468) and Washington (#58949), and Novo Legal Group represents immigration clients remotely nationwide — you do not have to travel to Colorado or Washington to work with us. Open the city of your prior office below to see the address where your file was and how we can coordinate.

Note: Novo Legal is a federal immigration practice. We do not advise on state-law matters (consumer claims, non-immigration civil disputes, etc.) in states where we do not hold a local license. If you need to explore a state-law claim in your state, there are separate resources you can consult with a locally licensed attorney.

Do not see your city? Call (888) 746-5245 — the prior firm had twenty offices and we can help regardless of where your file was.

Should I switch attorneys? What to do if you’re weighing reviews or news

Many former clients arrive here after reading news about the lawsuit, or after searching reviews of Alexandra (Alejandra) Lozano Immigration Law and other names the firm has used. The real question behind those searches is usually the same one: should I move my case to someone else?

On the facts publicly of record, the firm itself has answered this: its June 10, 2026 notice advises clients to consult a new immigration attorney without delay. That advice is the firm’s, not ours. Ms. Lozano has permanently resigned from the practice of law in Washington and, according to WSBA and USCIS reporting, is not authorized to appear before federal immigration tribunals. As a practical matter, someone else will need to sign what comes next for your case.

Choosing that “someone else” is a separate decision. It does not have to be Novo Legal. What matters is that (a) the new attorney is currently licensed and in good standing, (b) they read your file before they quote you a price, and (c) you feel heard when you talk to them. If you want a checklist of questions to ask any lawyer you interview, we made one: 10 questions to ask any immigration lawyer taking over your file. It is a downloadable PDF; you do not have to hire us to use it.

Do I need a new immigration attorney?

The firm itself, in its June 10, 2026 closure notice, advises clients to consult a new immigration attorney without delay. For the great majority of former clients, that means switching attorneys while the immigration case continues before USCIS or in immigration court.

Switching attorneys in the middle of an immigration case is routine. New counsel files Form G-28 with USCIS (or Form EOIR-28 with the immigration court, or Form EOIR-27 with the Board of Immigration Appeals), and the agencies process the change of representation as a routine administrative matter (8 C.F.R. § 292.4). It does not require the prior firm's permission. There is no USCIS filing fee.

If you want a step-by-step guide to switching immigration attorneys — what to ask for, what to sign, in what order — see our checklist for switching immigration attorneys.

Will switching attorneys hurt my case?

No. Substitution of counsel is a routine administrative process and, by itself, does not affect the application or hearing already pending. What does hurt cases is delay — missed deadlines on Requests for Evidence (RFE), missed hearings, and missed response windows on agency notices. That is why the priority after the closure is making sure government mail reaches you (not the closed firm) and that your next attorney formally enters an appearance with USCIS or the court as soon as possible.

How do I get a copy of my file?

Under the June 10, 2026 notice, you should not need to ask for it — the firm states it will automatically email every client a link to an electronic copy of their file, with a stated goal of 60 days. If your file does not arrive, or you need it sooner, three paths are commonly used:

1. A written file-transfer request directly to the firm, treated as standard professional courtesy (not an adversarial demand). Keep a dated copy.
2. Substitution with Form G-28, once you have engaged a new attorney. This is the routine federal process by which new counsel enters an appearance with USCIS and prior counsel is superseded (8 C.F.R. § 292.4).
3. A FOIA / Privacy Act request using USCIS Form G-639, as a backup if direct requests are not honored. This obtains the federal file directly from USCIS — slower (often several months), but reliable.

With your written authorization, Novo Legal can request your file on your behalf where appropriate. Do not pay anyone who demands a fee to "recover" your file as a condition of representing you.

What if I paid thousands of dollars?

Whether a fee paid to Alexandra (Alejandra) Lozano Immigration Law is refundable depends on two things: (1) the specific fee agreement, and (2) the attorney-conduct rules of the state that governs it.

Washington, where the firm was headquartered, permits written flat-fee agreements that treat the fee as the lawyer's property on receipt — but only if the agreement includes a required notice that the client may still be entitled to a refund of fees for legal services that were not completed. Colorado prohibits nonrefundable fees outright and treats advance fees as the client's property until the work is actually performed. Colorado's rules on refunds of unearned fees are, as a general matter, more protective of clients than Washington's — so the fact that your case has "already been filed" is not, by itself, the test for whether money is owed back under Colorado law.

The firm's June 10, 2026 closure notice states it is reviewing all cases internally to determine whether refunds are appropriate, that refund requests can be submitted through its website, and that clients whose cases have already been filed may not be entitled to a refund under the firm's analysis. Novo Legal does not handle refund or restitution claims — that is a separate contractual and disciplinary determination. The Washington State Bar Association (WSBA) can order restitution through its disciplinary process; see the WSBA lawyer-discipline page for more.

For a more detailed explanation of the applicable state rules, see our guide to refunds from Luz Legal and Alexandra Lozano Immigration Law.

And if you were a client in the state of Washington, and your case involves alleged conduct of perjury, obstruction of justice, extortion, or conspiracy by staff of the prior firm, there is an additional victim-specific path: I-918B certification for U-Visa, available through coordination with the Washington Attorney General's Office. See our page on U-Visa certification for Lozano victims in Washington.

What is a case review?

A case review is a conversation with a Novo Legal attorney — a focused, time-limited second opinion on your immigration case. We review the documents and case status from your prior representation and tell you what we see. We will confirm the cost of the review with you in writing before you book the appointment; if you later decide to engage Novo Legal to represent you, that is a separate, paid engagement — and we will also confirm its cost in writing before you sign anything.

What we'll review

• Where your case stands — what kind of immigration matter you have (asylum, green card / I-485, VAWA, U-Visa, T-Visa, naturalization / N-400, removal defense, or other) and where it stands procedurally.
• The filings on record — what forms have been submitted, what notices the agency has issued, and what is currently pending.
• USCIS or EOIR status — what the current government record shows about your case, to the extent we can verify it with the information you provide and your written authorization.
• Next-step risk — whether there are time-sensitive deadlines (an upcoming hearing, a window to respond to an RFE, a 30-day window to respond to a USCIS notice) that need attention now.

What you receive

A real conversation with a Novo Legal attorney — in person at our Denver office or our Seattle-area office (Kent, WA), or by video — in Spanish. English is available on request. We will review your situation, explain where your case stands, and give you a clear next step. It is not a legal opinion and it does not promise an outcome — it is a plain-language summary of what your case shows and what we believe a reasonable next step looks like.

If, after the review, you decide you want to engage an attorney to represent you, that is a separate, paid engagement — with its cost confirmed in writing before you sign. If you decide not to move forward, there is no obligation to continue.

How it works

Three steps. No surprises.

1. Submit the form below. Tell us who you are and what's worrying you most right now.

2. We'll reach out to schedule your review. Our Spanish-language intake team will contact you within 1–2 business days to verify you were a former Alexandra (Alejandra) Lozano Immigration Law client, confirm the cost of the case review in writing, and schedule the appointment.

3. Your case review. Meet with a Novo Legal attorney in person at our Denver office or our Seattle-area office (Kent, WA), or by video. We'll review your situation, explain where your case stands, and give you a clear next step. A real conversation.

Who we are

Novo Legal Group is a Spanish-language immigration and civil rights law firm with offices in Denver (Colorado), the Seattle area (Kent, WA), and Walla Walla (WA). English-language service is available on request. We have served immigrant families across the country for years, and our practice is built on the principle that immigration cases deserve careful, attorney-led review — not a scripted process.

This page is authored and reviewed by Aaron Elinoff, Managing Partner of Novo Legal Group. Our Seattle team can meet with you in person in Kent, WA — adjacent to Tukwila, in South King County; our Denver team meets clients at our office on Morrison Road; and if you are anywhere else in the country, remote review by video and phone is standard and works the same way as in person.

To learn more about our team, see About Novo Legal Group and Aaron Elinoff's bio.

Frequently asked questions

Other resources

• luzlegal.com/aviso-importante — The firm's own June 10, 2026 closure notice to clients (Spanish and English), including its statements on automatic file delivery, refund requests, the 30-day USCIS mail-forwarding window, and its web contact page.
• USCIS — Important Notice for Clients of Former Immigration Attorney Alexandra Lozano — Official USCIS alert directed to former clients of the firm, with federal guidance.
• KING 5: Luz Legal abruptly closes — Independent news coverage of the June 10, 2026 closure announcement.
• Washington State Bar Association — Lawyer Discipline — The WSBA's public information on its lawyer-discipline system and the process for filing a complaint.
• USCIS — Find Legal Services / Avoid Scams — USCIS's own guidance on finding qualified immigration legal services and on recognizing immigration-services scams.
• Refunds from Luz Legal and Alexandra Lozano Immigration Law — Our guide to the applicable refund rules in Washington and Colorado.
• Checklist for switching immigration attorneys — Step-by-step guide to what to ask for, what to sign, and in what order.
• U-Visa certification for Lozano victims in Washington — An additional path available for former clients in the state of Washington whose situation involves alleged conduct by staff of the prior firm.

If your case also involves an unlawful-presence concern, our blog post Understanding the I-601 Waiver of Unlawful Presence covers the basics. If you are working through the naturalization (N-400) process, see Navigating the U.S. Citizenship Process.

Request your case review

We accept 5 former Alexandra (Alejandra) Lozano Immigration Law clients per week — a self-imposed cap so every review gets attorney time. Tell us about your situation below and our Spanish-language intake team will reach out to confirm the cost of the case review in writing and schedule the appointment in person or by video.