If You Were a Client of Alexandra Lozano Immigration Law — We Can Help
Free case-review consultation with a Novo Legal attorney — in person or by video, in Spanish. We accept 5 former Alexandra Lozano Immigration Law clients per week.
Update — June 10, 2026: The Firm Has Announced It Is Closing
On June 10, 2026, La Luz del Camino Legal published a notice to clients announcing that the firm will close its doors and stop providing legal representation services. According to the firm's own notice:
- Your file will be sent to you automatically. The firm states it will email every client a link to an electronic copy of their file, with a stated goal of 60 days — and notes the process may take longer. You do not need to pay anyone to "recover" your file.
- The firm will forward USCIS mail for only 30 days from the announcement — through approximately July 10, 2026. The notice instructs clients to update their address with USCIS immediately using Form AR-11, so that government notices go to your address, not the firm's.
- Phone lines and email accounts will no longer be continuously monitored as the firm winds down. The notice directs closure questions to a web contact page rather than the phone.
- The firm itself advises clients to consult a new immigration attorney without delay, and reminds clients that they remain responsible for every deadline before USCIS, the immigration courts, and other agencies.
The guidance on this page has been updated to reflect the closure announcement. If you are not sure what the closure means for your case, the free case-review consultation described below is available to you.
Introduction
If you or a member of your family was a client of Alexandra Lozano Immigration Law, PLLC — the firm that also operates as La Luz del Camino Legal, PLLC and runs consumer-facing advertising under the brand "Luz Legal" at luzlegal.com — and you are unsure where your immigration case stands, you are not alone. Many former clients are looking for answers — in plain language, in Spanish (English available), and without paying again for information they already paid for once.
Novo Legal Group offers a free case-review consultation, in Spanish, for former and current clients of Alexandra Lozano Immigration Law. We tell you what we see in your file and what your next steps look like. If you choose to engage an attorney to move forward with those next steps, that is a separate, paid engagement — and the choice is yours.
We are independent immigration counsel. We are not affiliated with Alexandra Lozano Immigration Law, La Luz del Camino Legal, or "Luz Legal." We are not part of the federal civil lawsuit against Alexandra Lozano Immigration Law, La Luz del Camino Legal, or related entities named in that lawsuit. Our role is straightforward: review your file, write you a plain-language assessment, and let you decide what to do next.
Free Case Review for Former Clients of Alexandra Lozano Immigration Law
A "file review" — a second opinion on your immigration case — means we look at the documents and case status from your prior representation and tell you what we see — without any obligation, and at no cost.
What we'll review
- Case posture — what kind of immigration matter you have (asylum, green card / I-485, VAWA, U-Visa, T-Visa, naturalization / N-400, removal defense, or other) and where it stands procedurally.
- Filings on record — what forms have been submitted, what notices the agency has issued, and what is currently pending.
- USCIS or EOIR status — what the current government record shows about your case, to the extent we can verify it with the information you provide and your written authorization.
- Next-step risk — whether there are time-sensitive deadlines (an upcoming hearing, an RFE response window, a 30-day window to respond to a notice from USCIS) that need attention now.
What you receive
A conversation in plain language, in Spanish. English available on request. It is not a legal opinion and it does not promise an outcome — it is a clear-language walk-through of what your file shows and what we believe a reasonable next step looks like.
If, after the consultation, you decide you want to engage an attorney to move forward, that is a separate, paid engagement. If you decide not to move forward, the case-review consultation is yours at no cost.
How It Works
Three steps. No surprises.
1. Submit the form below. Tell us who you are and what's worrying you most right now.
2. We'll reach out to schedule your consultation. Our Spanish-language intake team will contact you within 1–2 business days to verify you were a former Alexandra Lozano Immigration Law client and schedule your free case-review consultation.
3. Free case-review consultation. Meet with a Novo Legal attorney in person at our Denver or Seattle office, or by video. We'll review your situation, explain where your case stands, and give you a clear next step. A real conversation.
Ready to Start? Call Our Spanish-Language Line.
A real person, in Spanish, during business hours. No automated phone tree.
CALL US IN SPANISH — (888) 746-5245What Happened (Brief Summary)
This section summarizes publicly reported information. Every statement below is attributable to the Washington State Bar Association, to filings in pending federal litigation, or to mainstream press citing those sources. The defendants are presumed to deny all allegations. No court has made findings in this matter.
According to The Seattle Times and KING 5, on May 26, 2026, the Washington State Bar Association accepted Alexandra Lozano's permanent resignation in lieu of discipline. A WSBA spokesperson, Sara Niegowski, stated that "a lawyer who has resigned in lieu of discipline will never be eligible to apply for admission or readmission to the practice of law in Washington state," and that the disposition "carries consequences more severe than a standard disbarment."
A federal civil lawsuit filed in the U.S. District Court for the Western District of Washington on May 11, 2026, alleges legal malpractice, breach of fiduciary duty, violations of the Washington Consumer Protection Act, civil conspiracy, and Racketeer Influenced and Corrupt Organizations (RICO) Act violations against the firm and affiliated entities. The complaint, case updates, and a Washington attorney referral list are published at lozanocivilaction.com. The plaintiffs' allegations include, according to the WSBA's published statement as reported by The Seattle Times, that the firm "filed green card applications regardless of whether clients were eligible" and that non-attorney staff used "scripted sales pitches" promising "100% protection" from immigration authorities. The firm and its principals are presumed to deny these allegations.
According to reporting at lozanocivilaction.com and The Seattle Times, the firm has rebranded: Alexandra Lozano Immigration Law, PLLC now operates as La Luz del Camino Legal, PLLC, and runs consumer-facing advertising under the brand "Luz Legal" at luzlegal.com. Per WSBA figures reported by press, the firm has approximately 35,000 current clients and approximately 54,000 pending USCIS petitions carrying Lozano's signature. On June 10, 2026, the firm announced in a notice published on its website that it is closing and will stop providing legal representation services. Ms. Lozano’s resignation is permanent: according to WSBA spokesperson Sara Niegowski, as reported by The Seattle Times, she cannot practice law in any state or be affiliated with the firm she founded, and the WSBA told KING 5 that she is no longer authorized to appear before federal tribunals, including the immigration courts, because attorneys in federal immigration proceedings must hold a state law license in good standing.
Who We Are
Novo Legal Group is a Spanish-language immigration and civil rights law firm with offices in Denver, Seattle, and Walla Walla. English-language service is available on request. We have served immigrant families across the United States for years, and our practice is built on the principle that immigration cases deserve careful, attorney-led review — not scripted intake.
This page is authored by Aaron Elinoff, Managing Partner of Novo Legal Group. In the Pacific Northwest, our immigration practice is anchored by Luis Cortes Romero, Partner in our Seattle office, who was co-counsel on DHS v. Regents of the University of California at the U.S. Supreme Court — the case that protected the DACA program — and who has spent his career representing immigrant clients in the Pacific Northwest. If you are in the Seattle area, Luis and the Seattle team are available to meet with you in person; if you are in Colorado, our Denver team is available at our office on Morrison Road; and if you are anywhere else in the country, remote review is standard and works the same way as in person.
For more about our team, see About Novo Legal Group and Aaron Elinoff's bio.
Frequently Asked Questions
I haven't heard from my attorney in months — what should I do?
It is reasonable to be concerned. A few things you can do today, before you contact any new attorney: (1) know that under the firm’s June 10, 2026 closure notice you do not need to request your file — the firm states it will email every client a link to an electronic copy (its stated goal is 60 days), and closure questions are handled through its web contact page rather than by phone; (2) check your own case status at myUSCIS (my.uscis.gov) using your A-number and online account access; (3) if you have an immigration court hearing scheduled, confirm the date and location at the EOIR Automated Case Information system (acis.eoir.justice.gov or 1-800-898-7180). If, after these steps, you still do not have clarity, Novo Legal offers a free case-review consultation — see above.
How do I get a copy of my file from my prior immigration attorney?
Updated June 10, 2026: Under the firm’s closure notice, you should not need to request your file at all — the firm states it will automatically email every client a link to an electronic copy of their file, with a stated goal of 60 days, and provides a web contact page to use if it has not arrived by then.
If your file does not arrive, or you need it sooner, three paths are commonly used: (1) a written file-transfer request directly to the firm, treated as standard professional courtesy rather than as an adversarial demand; (2) where you have engaged a new attorney, Form G-28 substitution, which is the routine federal process by which new counsel enters an appearance and prior counsel is superseded (8 C.F.R. § 292.4); (3) as a backup if direct requests are not honored, USCIS Form G-639 (the FOIA / Privacy Act request), which obtains the federal file directly from USCIS — slower (often several months), but reliable. With your written authorization, Novo Legal can request your file on your behalf where appropriate.
The firm says it will only forward my USCIS mail for 30 days — what should I do?
Updating your address with USCIS is something people in this situation are commonly advised to do right away — the firm’s own notice directs it. USCIS Form AR-11 can be filed online in minutes, at no cost. The firm’s closure notice states it will monitor incoming USCIS mail for only 30 days from June 10, 2026 — through approximately July 10, 2026 — and warns that clients who do not update their address could miss important notices after that. Two points the notice does not cover: if your case is in immigration court, AR-11 does not update the court — you must also file Form EOIR-33 with the court handling your case; and every family member with their own pending case needs their own address update. Keep proof of each filing. A missed government notice — an RFE, a NOIR, a hearing notice — can do more damage to a case than almost anything else.
Will switching attorneys hurt my immigration case?
No. Substitution of counsel is routine in immigration practice. New counsel files a Form G-28 with USCIS, or a Form EOIR-28 with the immigration court (or Form EOIR-27 with the Board of Immigration Appeals), and the agencies process the change as a matter of course (8 C.F.R. § 292.4). What hurts cases is delay, not substitution — particularly missed deadlines on RFEs, missed hearings, and missed response windows on agency notices.
I paid Alexandra Lozano Immigration Law $10,000 or more — can I get a refund?
Novo Legal does not handle refund or restitution claims. The firm’s June 10, 2026 closure notice states that it is reviewing all cases internally to determine whether refunds are appropriate, that refund requests can be submitted through its website, and that clients whose cases have already been filed may not be entitled to a refund. Whether any particular fee is refundable depends on your fee agreement and on which state’s attorney-conduct rules govern it — and the difference matters. Washington, where the firm was headquartered, permits written flat-fee agreements that treat the fee as the lawyer’s property on receipt, but only if the agreement includes a required notice that the client may still be entitled to a refund of fees for legal services that were not completed. Colorado prohibits nonrefundable fees and nonrefundable retainers outright, and treats advance fees as the client’s property until the work is actually performed. Colorado’s rules on refunds of unearned fees are, as a general matter, more protective of clients than Washington’s — so whether your case was “already filed” is not, by itself, the test for whether money is owed back under Colorado law. That does not mean every client is automatically owed a full refund — a firm may keep the portion it actually earned. What a given client is entitled to depends on the specific fee agreement and the work actually performed, and is a question for a licensed attorney reviewing that agreement. The federal civil lawsuit pending in the U.S. District Court for the Western District of Washington is the vehicle that the plaintiffs' legal team is using to seek financial recovery — see lozanocivilaction.com for information on the case and how to register your interest. The Washington State Bar Association, in connection with the resignation in lieu of discipline, may also order restitution through its disciplinary process — see the WSBA's lawyer-discipline page for information on the WSBA process. We are not your lawyers for either of those matters. Our role is the immigration file review, which is a separate thing entirely.
My green card was already approved — am I in danger of losing it?
According to The Seattle Times, Seattle immigration attorney Chelan Crutcher-Herrejon has stated that at least one former Lozano client has reportedly received a USCIS Notice of Intent to Revoke ("NOIR") an already-granted green card, and that she believes this signals USCIS may be reviewing the firm's cases more broadly. A NOIR is a written notice from USCIS stating its intent to revoke a previously-approved petition (the governing regulation is 8 C.F.R. § 205.2). If you receive one, you have 30 days from service to respond with evidence opposing revocation; the response window is hard. If you have received a NOIR — or if you receive one in the future — people in this situation typically consult an immigration attorney immediately, given the hard 30-day response window. We are not predicting that any particular reader will or will not receive such a notice; we cannot, and no one can. We are explaining what one is so that you can recognize it if it arrives.
Do I have to come to your Denver or Seattle office in person? Can you help me remotely?
Remote review is standard. We work with clients across the country, and most file reviews are handled by phone, video, and secure document exchange. If you would prefer to meet in person, our Denver office is at 4280 Morrison Road, Denver, CO 80219, and our Seattle-area office is at 19309 68th Ave South, Suite R-102, Kent, WA 98032 (the marketing label is "Seattle"; the physical address is in Kent, in South King County). Either way, the process is the same.
How much does this cost?
The free case-review consultation is free — an in-person or video meeting with a Novo Legal attorney. If you choose to engage Novo Legal to represent you, representation is a separate, paid engagement that requires a signed written agreement. We will tell you what representation would cost before you sign anything.
¿Hablan español?
Yes. Our intake line at (888) 746-5245 is answered in Spanish during business hours. Our team is a Spanish-language team; your free case-review consultation is conducted in Spanish (English available on request).
Other Resources
- luzlegal.com/aviso-importante — The firm’s own June 10, 2026 closure notice to clients (Spanish and English), including its statements on automatic file delivery, refund requests, the 30-day USCIS mail-forwarding window, and its web contact page.
- KING 5: Luz Legal abruptly closes — Independent news coverage of the June 10, 2026 closure announcement.
- lozanocivilaction.com — The plaintiff team's hub for the federal civil action, in Spanish and English. This is the canonical resource for information on the lawsuit, the complaint, case updates, and the Washington-state-specific attorney referral list. If your primary concern is financial recovery from the firm, start here — not with us.
- Washington State Bar Association — Lawyer Discipline — The WSBA's public information on its lawyer-discipline system.
- USCIS — Find Legal Services / Avoid Scams — USCIS's own guidance on finding qualified immigration legal services and on recognizing immigration-services scams.
If your case also involves an unlawful-presence concern, our blog post Understanding the I-601 Waiver of Unlawful Presence covers the basics. If you are working through the naturalization (N-400) process, see Navigating the U.S. Citizenship Process.
Start Your Free Case Review
We accept 5 former Alexandra Lozano Immigration Law clients per week. Tell us about your situation below — our Spanish-language intake team will reach out to schedule your free in-person or video consultation.