If You Were a Client of Alexandra Lozano Immigration Law — We Can Help
Free bilingual file review and written case assessment for former clients of Alexandra Lozano Immigration Law, PLLC (also operating as La Luz del Camino Legal, PLLC and "Luz Legal").
Introduction
If you or a member of your family was a client of Alexandra Lozano Immigration Law, PLLC — the firm that also operates as La Luz del Camino Legal, PLLC and runs consumer-facing advertising under the brand "Luz Legal" at luzlegal.com — and you are unsure where your immigration case stands, you are not alone. Many former clients are looking for answers — in plain language, in Spanish or English, and without paying again for information they already paid for once.
Novo Legal Group offers a free bilingual file review and a written case assessment for former and current clients of Alexandra Lozano Immigration Law. We tell you, in writing, what we see in your file and what your next steps look like. If you choose to engage an attorney to discuss those next steps with you, that is a separate, paid consultation — and the choice is yours.
We are independent immigration counsel. We are not affiliated with Alexandra Lozano Immigration Law, La Luz del Camino Legal, or "Luz Legal." We are not part of the federal civil lawsuit against Alexandra Lozano Immigration Law, La Luz del Camino Legal, or related entities named in that lawsuit. Our role is straightforward: review your file, write you a plain-language assessment, and let you decide what to do next.
Free File Review for Former Clients of Alexandra Lozano Immigration Law
A "file review" — a second opinion on your immigration case — means we look at the documents and case status from your prior representation and tell you what we see — without any obligation, and at no cost.
What we'll review
- Case posture — what kind of immigration matter you have (asylum, green card / I-485, VAWA, U-Visa, T-Visa, naturalization / N-400, removal defense, or other) and where it stands procedurally.
- Filings on record — what forms have been submitted, what notices the agency has issued, and what is currently pending.
- USCIS or EOIR status — what the current government record shows about your case, to the extent we can verify it with the information you provide and your written authorization.
- Next-step risk — whether there are time-sensitive deadlines (an upcoming hearing, an RFE response window, a 30-day window to respond to a notice from USCIS) that need attention now.
What you receive
A written assessment in plain language, available in English or Spanish at your request. The assessment is yours to keep. It is not a legal opinion and it does not promise an outcome — it is a clear-language summary of what your file shows and what we believe a reasonable next step looks like.
If, after you read the assessment, you decide you want to speak with an attorney about it, you can schedule a paid attorney consultation. If you decide not to move forward, the written assessment is yours at no cost.
How It Works
Four steps. No surprises.
1. Contact us. Call the Spanish-language line at (303) 335-0250 or fill out the contact form below. Tell us briefly that you were a client of Alexandra Lozano Immigration Law, La Luz del Camino Legal, or "Luz Legal," and what kind of case you have.
2. We request your file. With your written authorization, we request your file. Where appropriate, this is done through standard Form G-28 substitution (the routine process by which a new attorney enters an appearance and prior counsel is superseded). In other situations it is done through a written file-transfer request directly to your current firm. Either path is professional and routine — agencies expect counsel to change, and prior firms are expected to return client files on request.
3. We prepare your written assessment. Our team reviews the file and prepares your written case assessment. Timing varies with the volume of records and the urgency of any deadlines we identify.
4. You decide what to do next. If you would like to discuss your next steps with one of our attorneys, we schedule a paid attorney consultation. If you decide you have what you need from the written assessment, that is also fine. The review and the written assessment are free. Representation by Novo Legal is a separate, paid engagement that requires a signed written agreement.
Ready to Start? Call Our Spanish-Language Line.
A real person, in Spanish, during business hours. No automated phone tree.
CALL US IN SPANISH — (303) 335-0250What Happened (Brief Summary)
This section summarizes publicly reported information. Every statement below is attributable to the Washington State Bar Association, to filings in pending federal litigation, or to mainstream press citing those sources. The defendants are presumed to deny all allegations. No court has made findings in this matter.
According to The Seattle Times and KING 5, on May 26, 2026, the Washington State Bar Association accepted Alexandra Lozano's permanent resignation in lieu of discipline. A WSBA spokesperson, Sara Niegowski, stated that "a lawyer who has resigned in lieu of discipline will never be eligible to apply for admission or readmission to the practice of law in Washington state," and that the disposition "carries consequences more severe than a standard disbarment."
A federal civil lawsuit filed in the U.S. District Court for the Western District of Washington on May 11, 2026, alleges legal malpractice, breach of fiduciary duty, violations of the Washington Consumer Protection Act, civil conspiracy, and Racketeer Influenced and Corrupt Organizations (RICO) Act violations against the firm and affiliated entities. The complaint, case updates, and a Washington attorney referral list are published at lozanocivilaction.com. The plaintiffs' allegations include, according to the WSBA's published statement as reported by The Seattle Times, that the firm "filed green card applications regardless of whether clients were eligible" and that non-attorney staff used "scripted sales pitches" promising "100% protection" from immigration authorities. The firm and its principals are presumed to deny these allegations.
According to reporting at lozanocivilaction.com and The Seattle Times, the firm has rebranded: Alexandra Lozano Immigration Law, PLLC now operates as La Luz del Camino Legal, PLLC, and runs consumer-facing advertising under the brand "Luz Legal" at luzlegal.com. Per WSBA figures reported by press, the firm has approximately 35,000 current clients and approximately 54,000 pending USCIS petitions carrying Lozano's signature. The firm continues to operate with other licensed attorneys; Ms. Lozano herself, per the WSBA, is no longer authorized to practice law in any state or to appear in federal immigration proceedings, and is no longer affiliated with the firm she founded.
Who We Are
Novo Legal Group is a bilingual immigration and civil rights law firm with offices in Denver, Seattle, and Walla Walla. We have served immigrant families across the United States for years, and our practice is built on the principle that immigration cases deserve careful, attorney-led review — not scripted intake.
This page is authored by Aaron Elinoff, Managing Partner of Novo Legal Group. In the Pacific Northwest, our immigration practice is anchored by Luis Cortes Romero, Partner in our Seattle office, who was co-counsel on DHS v. Regents of the University of California at the U.S. Supreme Court — the case that protected the DACA program — and who has spent his career representing immigrant clients in the Pacific Northwest. If you are in the Seattle area, Luis and the Seattle team are available to meet with you in person; if you are in Colorado, our Denver team is available at our office on Morrison Road; and if you are anywhere else in the country, remote review is standard and works the same way as in person.
For more about our team, see About Novo Legal Group and Aaron Elinoff's bio.
Frequently Asked Questions
I haven't heard from my attorney in months — what should I do?
It is reasonable to be concerned. A few things you can do today, before you contact any new attorney: (1) put a written request in to your current firm asking for a copy of your complete file (an email is fine; keep a copy); (2) check your own case status at myUSCIS (my.uscis.gov) using your A-number and online account access; (3) if you have an immigration court hearing scheduled, confirm the date and location at the EOIR Automated Case Information system (acis.eoir.justice.gov or 1-800-898-7180). If, after these steps, you still do not have clarity, Novo Legal offers a free file review — see above.
How do I get a copy of my file from my prior immigration attorney?
According to KING 5, the Washington State Bar Association has recommended that current clients of the firm request their full file back from the firm. Three paths are commonly used: (1) a written file-transfer request directly to the firm, treated as standard professional courtesy rather than as an adversarial demand; (2) where you have engaged a new attorney, Form G-28 substitution, which is the routine federal process by which new counsel enters an appearance and prior counsel is superseded (8 C.F.R. § 292.4); (3) as a backup if direct requests are not honored, USCIS Form G-639 (the FOIA / Privacy Act request), which obtains the federal file directly from USCIS — slower (often several months), but reliable. With your written authorization, Novo Legal can request your file on your behalf where appropriate.
Will switching attorneys hurt my immigration case?
No. Substitution of counsel is routine in immigration practice. New counsel files a Form G-28 with USCIS, or a Form EOIR-28 with the immigration court (or Form EOIR-27 with the Board of Immigration Appeals), and the agencies process the change as a matter of course (8 C.F.R. § 292.4). What hurts cases is delay, not substitution — particularly missed deadlines on RFEs, missed hearings, and missed response windows on agency notices.
I paid Alexandra Lozano Immigration Law $10,000 or more — can I get a refund?
Novo Legal does not handle refund or restitution claims. The federal civil lawsuit pending in the U.S. District Court for the Western District of Washington is the vehicle that the plaintiffs' legal team is using to seek financial recovery — see lozanocivilaction.com for information on the case and how to register your interest. The Washington State Bar Association, in connection with the resignation in lieu of discipline, may also order restitution through its disciplinary process — see the WSBA's lawyer-discipline page for information on the WSBA process. We are not your lawyers for either of those matters. Our role is the immigration file review, which is a separate thing entirely.
My green card was already approved — am I in danger of losing it?
According to The Seattle Times, Seattle immigration attorney Chelan Crutcher-Herrejon has stated that at least one former Lozano client has reportedly received a USCIS Notice of Intent to Revoke ("NOIR") an already-granted green card, and that she believes this signals USCIS may be reviewing the firm's cases more broadly. A NOIR is a written notice from USCIS stating its intent to revoke a previously-approved petition (the governing regulation is 8 C.F.R. § 205.2). If you receive one, you have 30 days from service to respond with evidence opposing revocation; the response window is hard. If you have received a NOIR — or if you receive one in the future — people in this situation typically consult an immigration attorney immediately, given the hard 30-day response window. We are not predicting that any particular reader will or will not receive such a notice; we cannot, and no one can. We are explaining what one is so that you can recognize it if it arrives.
Do I have to come to your Denver or Seattle office in person? Can you help me remotely?
Remote review is standard. We work with clients across the country, and most file reviews are handled by phone, video, and secure document exchange. If you would prefer to meet in person, our Denver office is at 4280 Morrison Road, Denver, CO 80219, and our Seattle-area office is at 19309 68th Ave South, Suite R-102, Kent, WA 98032 (the marketing label is "Seattle"; the physical address is in Kent, in South King County). Either way, the process is the same.
How much does this cost?
The 30-minute file review and the written case assessment are free. If, after reading your written assessment, you would like to discuss your next steps with one of our attorneys, that is a paid attorney consultation — and you decide whether to schedule one. If you choose to engage Novo Legal to represent you, representation is a separate, paid engagement that requires a signed written agreement. We will tell you what representation would cost before you sign anything.
¿Hablan español?
Yes. Our intake line at (303) 335-0250 is answered in Spanish during business hours. Our team is bilingual, and your written case assessment is available in Spanish or English at your request.
Other Resources
- lozanocivilaction.com — The plaintiff team's bilingual hub for the federal civil action. This is the canonical resource for information on the lawsuit, the complaint, case updates, and the Washington-state-specific attorney referral list. If your primary concern is financial recovery from the firm, start here — not with us.
- Washington State Bar Association — Lawyer Discipline — The WSBA's public information on its lawyer-discipline system.
- USCIS — Find Legal Services / Avoid Scams — USCIS's own guidance on finding qualified immigration legal services and on recognizing immigration-services scams.
If your case also involves an unlawful-presence concern, our blog post Understanding the I-601 Waiver of Unlawful Presence covers the basics. If you are working through the naturalization (N-400) process, see Navigating the U.S. Citizenship Process.
Start Your Free File Review
Request a Free File Review
A real, working intake form is coming soon. For now, the fastest way to start your free file review is to call our Spanish-language line.
Call to Request Your Free File Review(303) 335-0250
Bilingual intake · No cost · No obligation